Business Support Office Assistant
- Service line:Business Services Team
- Business unit:BST Operations
- Office:London
- Role type:Full-time
Business Support Office Assistant (4810)
Forvis Mazars cares about your career progression, offering individually designed career paths that help you pursue your interests, match your changing needs, and explore your true potential. We work with diverse, prestigious clients across a range of sectors and geographies, giving you the opportunity to constantly update and grow your skills for lifelong professional development.
About the team
The Business Support team are here to provide the smooth running of the office, to provide seamless, effective and proactive administrative support. To continually seek ways to make full use of technology to improve processes and efficiency. To promote agile ways of working and reduce reliance on paper.
About the role
- Provide effective diary management support to Partners to include:
- Scheduling internal and external meetings, ensuring meeting specific requirements are met, and liaising with internal/external stakeholders as necessary.
- Understanding technical requirements (MS Teams) for virtual meetings.
- Supporting with meeting clashes and proactively reviewing Partners' diaries.
- Continually assess the effectiveness of processes and procedures reporting back to the London Office Support Manager.
- Continually seek ways to make full use of technology to improve processes and efficiency and to promote agile ways of working and reduce reliance on paper.
- Pro-actively develop effective working relationships with Partners and Managers around the office to understand their needs and offer advice and solutions to problems and improve ways of working.
- Supporting with the management of the room booking tool for London, across all floors, ensuring optimal utilisation of office space, exhibiting proactive management, among other duties.
- Deliver exceptional service in the office, with a particular emphasis on front-of-house operations.
- Provide support for the day-to-day facilities operations, helping to maintain a welcoming, clean, secure and safe working environment for team members and visitors.
- Supporting the London Office Support Manager and London Property and Facilities Manager as required to provide a professional and safe working environment.
- Conduct Right to Work checks in the office for new joiners and ensure effective onboarding, including executing first day plans and facilitating office tours with particular emphasis on health and safety requirements.
- Provide basic IT troubleshooting in the office, escalating issues promptly to relevant stakeholders, including the IT team and Office Manager.
- Provide switchboard support.
- Support and organisation of local office events, working with London Concierge and the events team for guidance and support where applicable.
- Support with the management of post in local office, as well as couriers.
What we are looking for
- Excellent client service skills
- Advanced MS Office skills (specifically Word, Excel and PowerPoint)
- Some recent evidence of administration training or experience
- Excellent communication: demonstrates an effective style of communication and collaboration, both verbally and in writing
- Flexible with the ability to work effectively under pressure and manage conflicting priorities, effectively managing expectations when required
About Forvis Mazars
Forvis Mazars is a leading global professional services network. The network operates under a single brand worldwide, with just two members: Forvis Mazars LLP in the United States and Forvis Mazars Group SC, an internationally integrated partnership operating in over 100 countries and territories.
Both member firms share a commitment to providing an unmatched client experience, delivering audit & assurance, tax and advisory services around the world. Together, our strategic vision strives to move our clients, people, industry and communities forward. Through our reach and areas of expertise, we help organisations respond to emerging sustainability issues in the global marketplace including human rights, climate change, environmental impacts and culture.
We are one diverse, multicultural, multi-generational team with a huge sense of connection and belonging. This is a place where you can take ownership of your career, get involved, believe in yourself and put your ideas into action.
At Forvis Mazars, we empower our people and celebrate individuality. We thrive on teamwork and are agile. We have bold foresight and give people the freedom to make a personal contribution to our shared purpose. We support one another to deliver quality, create change and have a deeper understanding, to help make an impact so that everyone can reach their full potential.
Being inclusive is core to our culture at Forvis Mazars; we want to ensure everyone, whether in the recruitment process or beyond is fully supported to be their unique self. To read more about our approach click here
Our aim is to make the recruitment process as accessible and inclusive as possible - please contact us to discuss any changes you may require so we can work with you to support you throughout your application.
Visit forvismazars.com/uk to learn more.